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Xbox One — Troubleshooting
Troubleshooting guides for Xbox One. Check the model and system specified in each article before following its steps; this list does not claim to cover every aspect of the console.
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Xbox One S / One X: 4K or HDR unavailable — what should you check?
Read the guide: Xbox One S / One X: 4K or HDR unavailable — what should you check?Check the detected TV capabilities, HDMI port, cable and intermediate equipment to troubleshoot missing 4K or HDR.